User-Generated Content (UGC) is a fantastic way to interact with and engage your community. It allows them to share their stories with you to be incorporated into your exhibits. This article will guide you through how to enable UGC in your exhibits.
Step 1: In your exhibit home page, click the "Edit" button in the navigation bar.
Step 2: A window will pop up. In that window, scroll down until you see a sliding tab next to the words "Allow users to submit content." Slide that tab over.
A button and two new fields will appear. They will be explained at the end of this article.
Step 3: Scroll down to the bottom of the pop-up window and click "Save App."
UGC has now been enabled! There will be two indicators of this, one in the front-end and one in the back-end.
Indicator 1: A button will appear in the front-end when UGC is enabled called, "Share your Story." Clicking on this button will take visitors to the submission page through which their stories can be shared.
This particular button only appears in the David template, but the submission page link can be copied and pasted to social media platforms and in stories in other templates, providing public access to sharing stories in those exhibits UGC feature in those stories.
Indicator 2: In the back-end, another button will appear called "Review User-Submitted Content." This button will be present in every template that has the UGC feature enabled. The article How to Review and Approve (or Deny) User-Submitted Content explains this button.
Below is an explanation of the button and two text fields that appear when UGC is enabled.
Button: The new button, titled "View Submission Page," will take you to the submission page that your community will use to submit their content.
Text Field 1: The first new field called "Link to Redirect to" offers you the option to decide where visitors are redirected once their content has been submitted.
To choose where visitors are redirected, insert your preferred link into the "Link to Redirect to" text field. Below, the link for History of Stolen Art sample exhibit was added.
Next, click the "Save App" button at the bottom right of the pop-up window.
Visitors are now redirected to the link you added! If a link is not added, visitors will automatically be redirected to the default redirect link, Pass It Down's main website.
Text Field 2: The second field, titled "Terms of Service (TOS)," is where you can add your organization's TOS for UGC. Your terms can be as long as needed. Simply type (or paste) your terms into the text field and click the "Save App" button in the bottom right corner of the pop-up window to add them.
When your community fills out the submission form, the terms will appear at the bottom of the submission page in a clickable link. Selecting that link will open a pop-up window containing the terms of service. If no custom TOS are added, the Pass It Down's default TOS will be used.
To the left of the link will be a check-box asking for acceptance of the TOS. This must be checked in order for that visitor's submission to go through.
To read about what to do once content has been submitted, check out the How to Review and Approve (or Deny) User-Submitted Content article.
Email us here if you need any further assistance. Happy designing.
