Skip to main content
All CollectionsGetting Started with Pass It DownFeatures
How to Review, Approve (or Deny), and Publish User-Submitted Content
How to Review, Approve (or Deny), and Publish User-Submitted Content

This article explains how to review and approve or deny user-submitted content once it has been enabled.

S
Written by Sadie Ouzts
Updated over 10 months ago

When a visitor submits content through the submission page, their submitted content has to go through a two-step review-and-approval process before it is published to ensure that nothing inappropriate appears in your exhibit. This article article will lead you through that process.

Step 1: In your exhibit home page, click the button in the navigation bar titled "Review User Submitted Content." A new window will appear containing every story submitted by a user. In the example below, only one story has been submitted.

Step 2: The stories that have yet to be reviewed will say "Not Approved" in the upper right-hand corner. To start the approval process, click on that story to open a pop-up window. This window contains all of the information the user submitted with that story.

STEP 3: In this window you can review all of the information included with that story and ensure that it is appropriate content to be displayed in your exhibit.

Once a story is ready to be approved, slide the tab at the top of the pop-up screen over from "Not Approved" to "Approved." Scroll further down the pop-up window to where it says, "Select story." Click on that and choose the "Create Story" option. Finally, scroll down to the bottom of the pop-up window and select the "Save Changes" button at the bottom of the pop-up screen.

If you do not approve of a the story and want to remove it, scroll down to the bottom of the pop-up window and click the "Delete" button.

You will know that the story has been approved because the red "Not Approved" indicator will change to a green "Approved" indicator.

STEP 4: Click on the "X" in the upper left-hand corner of the page to exit the "Review User Submitted Content page. This will take you back into your exhibit home page.

In the exhibit home page, you will see the newly approved UGC story in draft mode.

STEP 5: The story must be switched from "draft" mode to "published" in order to be seen publicly. To do so, click into the story by selecting the "Edit" button in the bottom right-hand corner of the story. This is the second part of the review-and-approval process.

Inside the story, make sure that the "Give your Story a Title" field at the top of the page is filled out as it is the sole required field. You will also have the opportunity to make any edits that you would in a normal story.

STEP 6: Once the story meets your approval, scroll down to the bottom of the page to the drop-down menu titled, "Status." Switch the status from "Draft" to "Published."

STEP 7: Click the "Save Story" button in the bottom right-hand corner of the page.

Your UGC story has now been reviewed, approved, and published to your exhibit.

Email us here if you need any further assistance. Happy designing.

Did this answer your question?